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About Wig-supplier.com

Wig-supplier.com is the world's leading online cosplay products destination. Wig-supplier's goal is to provide complete one-stop shopping for all cosplayers and all special occasion events like Halloween, etc. We strive to provide you with the most current selections, the best prices, the most complete size range with custom made and the largest variety of choices.

Wig-supplier.com is a jointly built venture in Zhejiang China, with 3 wig factories and 2 costumes factories jointly build a global online retail store. All the products are directly delivered to consumers around the world.

Wig-supplier.com offers customers a convenient way to shop with a wide selection of cosplay products at attractive prices since we are factory direct sales.

Wig-supplier.com offers products in the categories of cosplay wigs, cosplay costumes and cosplay fitting, allow you to quickly complete the cosplay needs.

Wig-supplier.com innovative data-driven business model allows us to offer customized products, such as cosplay wigs, cosplay costumes, fashion wigs and lace wigs at scale for optimal marketing, merchandising and fulfillment.

Wig-supplier.com is located at YIWU, a world-famous internatioal trade city, with huge kinds of amazing products. Welcome overseas friends to come.

PLACE ORDERS


Feel free to browse through our products and email us if you have questions. When you want to purchase an item, simply click to put it into your shopping cart and fill out the required information. After you finish shopping, click “Checkout” and fill out the billing and shipping information step by step.

 

CUSTOMER SERVICE


Please look through the descriptions and pictures to gain a thorough understanding of the item, price and shipping terms before placing an order. If you are uncertain about any products, please feel free to contact us at services01@wig-supplier.com. 

Our office hours are 8:30 AM - 5:30 PM, Monday to Friday, Beijing Time, except major holidays. We usually reply customer email within 1 business day.

 

SIZE


You can choose a standard size or give us your custom measurements. We suggest that you review the information provided in Measurement Guide before choosing your size.

 

IMPORT TAX


Based on our past experiences, most of the countries do not charge import duty on low volume personal imports. Please note that we are not responsible for any import tax.

 

ORDER TIME


Orders take 2-3 weeks for delivery from tailoring to your place. Actual delivery time also depends on the shipping method you choose.

 

PAYMENT METHODS


We accept payment by Credit Card, PayPal, Western Union or wire transfer.

 

SHIPPING & HANDLING


You can choose Air Mail, USPS Express, EMS or DHL/FedEx/TNT/UPS to ship your order. Shipping time and charges depend on shipping method, product gross weight and shipping destinations. If you want an estimation of shipping fees for different shipping options, please put the item(s) you want to purchase in shopping cart and click “Get a Quote”. Once your order is dispatched, we will email you a shipping notice specifying how to track your order.

 

ORDER CANCELLATION


All costumes and wigs ordered from us can be cancelled within 24 hours free of charge, no questions asked. However, because your costume is a one-off tailor made foryou, orders cancelled after 24 hours are subject to a handling fee equaling 30% of the item price. Please be sure of the size and any other specifications before submitting your order. Orders cannot be cancelled after 3 business days. Thanks for your understanding.

We reserve the right to reject an order. It can be due to, but not limited to, the followings:

? We are unable to confirm your payment
? The identification of a pricing or product description error
? We identity substantial risks of shipping loss at the destination

We will refund all payment if we reject an order.

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