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SHIPPING AND HANDLING

SHIPPING METHOD

We usually have the following 4 shipping methods. 

1) about 15-25 days (Standard) 

2) About 12-18 days (Standard) 

3) About 6-10 days (Express) 

4) About 3-5 days (Express) 

Note:

If you choose to express transportation in European countries, please provide us with your tax number to facilitate customs clearance.

 

THE DELIVERY TIME OF ORDER

Processing time (based on the time marked on the specific product page) + shipping time (depending on the shipping method you choose, which you can see on the checkout page). 

 

THE SHIPPING FEE

It is base on the package's weight , volume, your country and shipping method you choose, you can add the item you are interested in into cart and go to checkout page to check how much the shipping fee is .

If you address is in a remote are ,they are may be extra shipping cost .

 

No Shipping Method Available When Checkout?

Please email to services01@wig-supplier.com 

 

TRACKING ORDER

We will send tracking information to your registration email immediately after finish processing . 

If your tracking confirmation cannot be found, please check your spam folder or contact services01@wig-supplier.com. 

 

TAX

Customers are responsible for any applicable import duties, taxes, brokerage fees and additional customs fee upon delivery. These fees are determined by customs officials and are the responsibility of the buyer.  

 

PACKAGE LOST

We cannot be held responsible for lost packages due to an incorrect mailing address provided by the customer. If the package gets sent back to us due to an incorrect address, we will email the customer the resend shipping fee. 

If the package takes over 3 months in transit (4 months Brazil & Mexico&Chile)and still didn't arrive or lost,we will provide you with a full refund or resend the product after confirming with the logistics. 

 

Please contact us at services01@wig-supplier.com if you have any questions.